Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
- SKU: 9780071771320
- Category: Business & Money, Education & Teaching, Families & Relationships
The New York Times and Washington Post bestseller that changed the way millions communicate
" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
--Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R)
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:
- Prepare for high-stakes situations
- Transform anger and hurt feelings into powerful dialogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
Binding Type: Paperback
Author: Kerry Patterson, Joseph Grenny, Ron McMillan
Publisher: McGraw-Hill Education
Published: 09/09/2011
ISBN: 9780071771320
Pages: 272
Weight: 0.74lbs
Size: 8.90h x 5.90w x 0.60d
Review Citations: Reference and Research Bk News 10/01/2011 pg. 8
Library Journal 12/01/2013
The New York Times and Washington Post bestseller that changed the way millions communicate
" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
--Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R)
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:
- Prepare for high-stakes situations
- Transform anger and hurt feelings into powerful dialogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
Binding Type: Paperback
Author: Kerry Patterson, Joseph Grenny, Ron McMillan
Publisher: McGraw-Hill Education
Published: 09/09/2011
ISBN: 9780071771320
Pages: 272
Weight: 0.74lbs
Size: 8.90h x 5.90w x 0.60d
Review Citations: Reference and Research Bk News 10/01/2011 pg. 8
Library Journal 12/01/2013
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